Your IT person is leaving. Now what?

When your IT person leaves, we step in.

Whether they gave two weeks notice or walked out the door yesterday, this situation moves fast. Passwords, systems, vendor accounts, backups. Most of it lives in one person's head, and now they're gone.

You don't have to figure this out alone.

You don't know all the passwords. You're not sure if your backups even work. You have no idea what vendors or licenses they were managing. And you need someone to step in before something breaks.

This is one of the most common situations we help San Antonio businesses through. The first priority is always the same: get control of your accounts and systems before your IT person's access disappears.

Here's how we handle it

  1. We do a full account and systems audit, finding every login, vendor, license, and device your IT person was managing.

  2. We transfer or reset all credentials so your company owns everything, not your former employee.

  3. We verify your backups are actually working and your data is protected.

  4. We give you a plain English document of everything we found and everything we changed, so nothing is a mystery going forward.

  5. If you want ongoing support after that, we can talk about what that looks like. No pressure either way.

A little about us

Alamo Mac & PC has been supporting San Antonio businesses since 1998. We are a small, focused operation, which means when you call us, you talk to the same person every time. No ticket queues. No offshore help desk. Just direct, honest support from someone who knows your systems.

We work with businesses of 5 to 100 employees across San Antonio and the surrounding area.

If your IT person is leaving soon or already gone, reach out now. The sooner we can get eyes on your systems, the better.

(210) 900-2672